What this policy covers

This policy explains how Dallas PC Builder Gaming PCs and Repair LLC (“Dallas PC Builder,” “we,” “us,” or “our”) handles information collected through dallaspcbuilder.com and our online forms.

Information we collect

When you request a quote, repair, referral, or other assistance, you may provide information such as your name, email address, phone number, budget, build preferences, warranty preference, and the details you include in your message.

We also use Google Analytics to understand how visitors use the site, and Google reCAPTCHA to help protect our forms from spam and abuse. These services may use cookies or similar technologies and may collect technical information such as browser, device, and interaction data.

How we use information

• Respond to inquiries, prepare quotes, and provide requested services.
• Coordinate builds, repairs, pickup, delivery, warranty discussions, and customer support.
• Operate, secure, troubleshoot, and improve our website and services.
• Prevent spam, fraud, and misuse of our forms or website.
• Comply with applicable legal obligations and enforce our agreements.

How information is shared

We share information only as needed to run our business and provide services. This can include service providers that help us host the site, deliver email, provide analytics, or protect our forms from abuse. We do not sell personal information for money.

Data retention and security

We retain information for as long as reasonably necessary for the purposes described above, including customer service, business records, and legal obligations. We use reasonable administrative and technical measures to protect information, but no online system can be guaranteed completely secure.

Your choices

You may request access to, correction of, or deletion of personal information we hold about you, subject to applicable law and legitimate business requirements. Browser settings can also be used to manage certain cookies. To make a privacy request or ask a question, email dpb@dallaspcbuilder.com.

Children's privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this policy as our practices or legal requirements change. The updated version will be posted here with a revised effective date.